Support
Find our remote support link below, plus general resources for a range of assistive products we offer.
Please contact us if you require any technical support. Otherwise, find links below directly to each manufacturer’s support pages.
Remote Support
If we have arranged a remote support session with you, please click the Remote Support button below.
Enter the code we have supplied and follow the instructions to get started.
Quillsoft
WordQ
quillsoft.ca/support
Crick Software
Clicker
cricksoft.com/clicker/technical-support
DocsPlus
cricksoft.com/docsplus/technical-support
Scanning Pens
C-Pen
support.cpen.com/support/home
Reader 2 Manual
C-Pen Reader 2 AT DTSL Manual (PDF)
Texthelp
Read&Write
support.texthelp.com/help/readwrite-7fdf2ac
Smartbox
Smartbox Hub
hub.thinksmartbox.com
Grid 3
hub.thinksmartbox.com/topic/grid-3
Grid Pad
hub.thinksmartbox.com/topic/grid-pad
PRC / Saltillo
PRC
Accent
prentrom.com/support
Saltillo
NovaChat
saltillo.com/support
ReadSpeaker
TextAid
A Basic Guide to TextAid (PDF)
AbleNet
AbleNet Knowledge Base
ablenetinc.zendesk.com/hc/en-us
Clevy
Clevy F.A.Q.
clevy.com/faq
Lightkey
Lightkey F.A.Q.
lightkey.io/faq
Guides & Tutorials
lightkey.io/guides-and-tutorials
HelpKidzLearn
HelpKidzLearn Support
support.helpkidzlearn.com